Wednesday, March 19, 2014

Alternative Cisco Maintenance Plans: What to Consider


When your business needs an alternative Cisco maintenance plan, what can you expect when you're looking for one? IT Express has some suggestions on what to keep an eye on as you're going over your options.

Look for contract flexibilities. This means that items can be deleted or added in a prorated manner. If you need flexible payments, make sure this is something the alternative Cisco maintenance plan offers.

Make sure you fully understand all of the policies when it comes to replacing hardware. Warranties are an especially important consideration. You want to make sure the hardware comes with a good one, and you want to look into what you get in terms of replacement. Will you just get a replacement part or will you have to replace the entire item? You also want to be sure that the alternative Cisco maintenance plan covers all Cisco parts and equipment. The warranties should be at least one year, if not longer.

Also, be sure that their team can handle all things Cisco-related, such as any patches or updates that come through from Cisco. You want to make sure the team is experienced and knows what they are doing when it comes to maintaining Cisco equipment.

If you take the time to do your homework and thorough research before you hire a company to handle your alternative Cisco maintenance plan, you will save yourself a lot of hassle in the long run and you could also save yourself a lot of money in the long run too. IT Express is certified to handle all things Cisco, so give us a call if you have any questions or if you would like more information.

And when you're ready to hire IT Express for your alternative Cisco maintenance plan, call 877-465-8556 or Contact Us.