Monday, February 10, 2014

IT Service Outsourcing Factors to Consider



Is it time for your business to consider outsourcing its IT service? In this blog, IT Express Services is going to discuss IT service outsourcing factors to consider

First, you want to consider your budget and your IT needs. Do all aspects of your business need IT outsourcing? If you hire an outside company to take care of your IT needs, this will free up your time and your employees’ time to focus on other aspects of your business. However, if your employees need training on any new technology from the IT service you hire, you will need to set aside time and money for this training. But, depending on the training and the technology, your employees might only need a bit of training: maybe a day or two at the most.

Is what you are trying to outsource the core part of your business? That is also something to consider. But if it’s just a small part of your overall business, it might make sense to hire an outside IT company to take care of that part of it for you.

And when you consider your budget, remember the old cliché: you get what you pay for. Don’t necessarily go with the IT company that gives you the lowest bid. You want to make sure that you get a total cost and you understand every detail of the service package they are offering you.

You also want to consider what brands of computers and operating systems the IT company supports. Take a closer look at these brands to see if they are any good and, if so, what kind of technical support the IT company will provide to your business.

Ask the IT company what kind of reporting they will provide to you, and make sure this reporting aligns with your company’s goals. See what kind of service-level agreements they offer as well, and make sure this matches with what you want out of an IT company.

For all of your IT outsourcing needs, you can contact IT Express Services at 877-465-8556 or contact us online.