What is Cisco SMARTnet Support?

Cisco SMARTnet support is a service through Cisco that basically boils down to a 24/7 help desk that is there to answer any questions you have, replace hardware and troubleshoot any problems you or your employees are experiencing. So why is Cisco SMARTnet support in California so popular, especially as a service through IT Express?

One of the most popular areas in California is in northern California and it is known as Silicon Valley. It originally used to refer to the amount of silicon chip innovators and manufacturers but has since evolved to refer to all of the high-tech businesses that can be found in that area. 

In order to stay up to date on Cisco products and software, a company like yours should hire a company like IT Express. We can take care of all of your IT needs so you can remain focused on running your business and keeping your customers happy. 

Cisco SMARTnet support is an award-winning service. You get the peace of mind that comes with knowing your IT needs are being met and your network and server are safe without having to lift a finger. The experts here at IT Express can take care of everything with the help of Cisco SMARTnet support.

When you hire us for your IT needs, you don’t just get peace of mind. We can help you save money on your IT needs. You won’t have to worry about hiring IT professionals of your own. You can trust that we employ only the best and topnotch IT experts who can help with your Cisco SMARTnet support. Taking IT concerns off of your employees’ plates can also lead to more productivity in your office since their time will now be freed up to help take care of customers and other business-related tasks.

Are you ready to learn more about Cisco SMARTnet support in California? Call IT Express Service at 877-465-8556 or Contact Us.

What is End of Life Maintenance?

When you hear that a piece of computer hardware or software has an “end of life” (EOL) date, what does that mean? Does it mean the hardware or software is obsolete as of that date, and you have to run out and get the newest version or upgrade? When you hire IT Express Service for Cisco end of life maintenance, the answer to the last question is “no.” But what is “end of life” anyway?

There is a simple definition for “end of life.” It means that as of that date, the company that manufactures that computer product is no longer going to support or manufacture that product. So if your Cisco server has an end of life date of January 2015, that means Cisco will no longer be releasing any upgrades or patches for it. Think of it as the computer company’s way of giving you a head’s up that they are ceasing to support or make that product.

However, this does not mean you have to panic and run out and buy a newer Cisco server. There is a simpler and more cost-effective solution: hire IT Express Service for our Cisco end of life maintenance.

When you hire us, we can continue to maintain your Cisco product even after Cisco announces the product’s end of life date. That means you won’t have to worry about running out and spending a lot of money on a new product. You can save money and hassle in the long run, and this helps take some (or most!) IT-related stress off of your plate. You can focus on other more important aspects of running your business while our professional technicians take care of all of your IT needs, including Cisco end of life maintenance. 

For more information on Cisco end of life maintenance, call IT Express Service at 763-233-6350 or 877-465-8556 or Contact Us.

Benefits of Cisco Networking Support

When you are a business owner, you have a lot on your plate. You have to keep your customers and employees happy and make sure the work is getting done correctly and in a timely manner. And those two things are just the tip of the iceberg! The last thing you want to worry about is your computer network and if it’s functioning properly. Keeping up to date on the latest technology, software, hardware and security is a full-time job in and of itself. And that’s where Cisco networking support from IT Express Services can help.

There are several good reasons you should consider Cisco networking support from a company like IT Express Services:

• Cisco networking support from IT Express Services can provide a strong and effective infrastructure for your business and its IT needs.
  
• It can help you with your computer and network security issues, staying updated on the latest software and security patches.
  
• Cisco networking support from IT Express Services also can help you stay abreast of the newest business innovations.
  
• Outsourcing your IT needs means you have more free time and resources to take care of your day-to-day business operations. Hiring a trusted company like IT Express Services takes all of your IT issues off of your plate. And you don’t have to waste time or money trying to directly hire IT professionals.
  
• You can get professional help with all of your IT decisions. So if there is an aspect of information technology you do not fully understand, there is someone who is just a phone call away who can help.
  
• If any issues arise with your computers or network, there is always someone available to help and to resolve those issues.

For more information on Cisco networking support from IT Express Services, call us at 1-877-465-8556 or Contact Us.

How to Find the Best IT Services Company

Your business is growing by leaps and bounds. You and your employees are feeling overwhelmed trying to keep up with the demand, and your computers and network needs are falling by the wayside as you and your staff work around the clock to attend to your customers’ needs. Unfortunately, in this day and age, the last thing you want is for your computer and network maintenance and upkeep to suffer just because you are too busy to get around to it. Thankfully, a company like IT Express Services can help with IT services in North Dakota and IT services in South Dakota. So what should you look for when you are trying to hire an IT services company like ours?

The IT services company you hire should first and foremost offer a myriad of ways to get in touch with them when you need assistance. They should be available over the phone, online and in person for on-site visits. A huge plus is if the IT services company offers this technical support 24/7/365. That way, even if something breaks on a holiday or over the weekend, you can still get the help you need. 

Another thing to look for is a company that will be responsive to your IT services needs for the long run. You want to go with a company that has a good reputation, so you can be pretty sure the company will be in business for a long time. You also want to be sure all of their technicians are certified. For example, the technicians here at IT Express Services are Cisco certified, so that means they have the credentials and educational background necessary to be experts on all Cisco products.

For more information on IT services in North Dakota and IT services in South Dakota, call IT Express Services at 877-465-8556 or Contact Us.

Common TAC Hotline Questions

When it comes to technical support, there aren’t many questions and problems we here at IT Express haven’t dealt with over the years. Our TAC hotline has seen and heard it all! Here are a few of the most common questions we’re asked.

Why is this blue screen appearing on my computer? I’m trying to get work done and this screen suddenly popped up!

This is a pretty common occurrence on Windows computers. Known as the “Blue Screen of Death” (or “BSOD”), this is an error message that pops up and will indicate there is a system failure of some sort. If you are one of our customers and get one of these blue screen errors, call our TAC hotline. Chances are, whoever answers your call will ask you to read what is on your screen and, from there, can probably troubleshoot the problem over the phone.

Why can’t I log into my computer/account?

Usually, this problem is resolved simply by making sure your caps lock key isn’t on! But if that isn’t the issue, one of our TAC hotline technicians can help figure out what is going on with your account.

Why is my computer overheating?

Normally when a computer overheats, it is because it needs a new fan or because it is dusty and needs to be cleaned. Our TAC hotline techs can help determine what the cause of your overheating problem might be and then offer a solution to help fix it.

Also, a common solution to many different computer problems is to simply reboot. All you have to do is go to your Start menu and click on Shut Down. From there, a message will pop up asking if you want to shut down, restart, etc. (On some PCs, Restart is an option in the Start Menu. This will vary from computer to computer and will also depend on what operating system you are running.)

So when you need IT services and more, including a 24/7/365 TAC hotline, call IT Express Services at 877-465-8556 or Contact Us.